FAQ (Frequently Asked Questions)
Technology + Setup
What kind of technology do I need to join the mediation?
All you need is a stable internet connection, a device with a camera and microphone (laptop or desktop recommended), and access to Zoom. You’ll receive a unique Zoom link upon confirmation.
Do I need to download anything?
No. The mediation takes place on Zoom, which can be accessed via your browser or the Zoom app. For best results, download the app.
How do I make sure my audio/video works?
A: Before the session, we recommend checking your audio and camera settings using Zoom’s test features. We also conduct a brief tech-check at the beginning of each session.
Process + What to Expect
What makes this mediation experience different?
Unlike standard Zoom sessions, this mediation uses dynamic overlays, real-time agendas, and structured visuals to enhance focus, clarity, and flow.
Will we all be in one room?
No. We use breakout rooms to maintain confidentiality and privacy. The mediator moves between rooms, just like in an in-person caucus.
Do I need to prepare anything?
No extensive prep is needed. Just ensure your documents are accessible digitally. If you have filings, demands, or exhibits, you can send them in advance or share them during the session.
Booking + Fees
How do I schedule a session?
Use the live calendar on the website to check availability and submit a request. We confirm bookings quickly.
What are the fees?
Fees are per party and vary based on the number of participants. Two-party cases are $225/hr per party; three-party $175/hr; four-party $150/hr. Minimum booking: 3 hours.
What is your cancellation policy?
No charge for cancellations made more than 72 hours in advance. Inside that window, minimum reserved time may be billed. Emergency cancellations are handled with flexibility.
Participation + Communication
Can parties speak directly to each other?
That depends on the case dynamics. In some mediations, joint sessions are used strategically. In others, parties remain separate the entire time.
What if someone has technical issues mid-session?
We monitor technical stability and have built-in protocols, including backup communication channels and visual indicators for tech difficulty.
Unique Features of This Room
What are overlays, and how do they help?
Overlays are live visuals—like agendas, offers, or progress indicators—that appear on screen. They help participants stay oriented and focused without interrupting the flow.
Is this mediation in English only?
No. The mediator is fluent in both English and Hebrew. Sessions can be conducted bilingually as needed.